Connect says I need an iTunes Store account when I already have one

Hi there,


I've made a iTunes Store account through the iTunes (windows) app to get my podcast on the store. But no matter what browser I load the Podcasts Connect website in, it always tells me that I need and iTunes Store account despite already having one. Note I DID select "None" for the payment method when making my account - do I really have to put in my credit card information just to put my podcast on iTunes?


Thanks

Posted on Mar 9, 2016 4:41 AM

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12 replies

Feb 10, 2017 6:50 AM in response to esotericmrk

Date: Feb 10, 2017. Have the same problem. Going to podcastsconnect.apple.com, being redirected to itunesconnect, asked to enter apple id/pw, then URL says, /#/no-store-account/ after podcastsconnect, and the screen message says, 'podcasts connect requires an itunes store account. so click on the 'go to the itunes store' where i am logged in (i did a test purchase yesterday to ensure all was working). Frustrating. Anyone have a solution?

Apr 13, 2017 10:30 AM in response to nreforum

So I had this same problem and solved it by opening up an incognito tab in Chrome. I then followed this advice:

"just go to iTunes, sign in with your chosen Apple ID, goto iTunes Store, scroll to the bottom, and click on "Podcasts" under the Explore column. Once there, click on "Submit a podcast" from the right hand menu still inside the iTunes Store, this will use your credentials to logon Single Sign-On through your browser."


So when it pulled up the site, it pulled up the Chrome incognito window instead of my regular window (I think something with the cache was causing the issue) - and when it opened the site in the Chrome incognito window, it wouldn't login with the single sign on and made me enter my credentials again to login. But once I did, it didn't redirect me to itunes connect, but signed me into podcast connect! Problem solved!


I hope this works for you too!

I'm on a MacBook Pro, using latest version of Chrome, just signed up for a new iTunes Store account to manage this podcast about 1 1/2 hours before I successfully logged in.

- David

Mar 9, 2016 8:03 AM in response to picobot

Their documentation implies that you should enter a credit card number, then change it to 'None' if you don't want it there. Of course the account you've created isn't just for podcasting, it's assumed that you might wish to purchase music. However if you've managed to create an account (which you could do with the ID you log in here with, or create a new Apple ID) and are signed in in the Store within iTunes, then you should be able to proceed at Podcasts Connect.


If you can't, your best bet would be to contact Support. Goto https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

May 25, 2016 1:05 PM in response to picobot

I have the same problem. I am stuck in an endless loop of signing into my account, then getting bumped back to the Podcast Connect screen that says "Podcast Connect requires an iTunes store account". To which I am already clearly logged into. I can log out and back in, but still every time it just comes up to that page no matter what I do. Any answers would be beneficial.

Jun 17, 2016 5:24 AM in response to picobot

It appears to be a problem with the DDE link between your browser and iTunes.


To resolve this, just go to iTunes, sign in with your chosen Apple ID, goto iTunes Store, scroll to the bottom, and click on "Podcasts" under the Explore column. Once there, click on "Submit a podcast" from the right hand menu still inside the iTunes Store, this will use your credentials to logon Single Sign-On through your browser.


Worked for me as of 17-06-2016 on a Windows PC running Chrome / Edge.


HTH

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Connect says I need an iTunes Store account when I already have one

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